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Dyson Demo Store Trade-In Event FAQs
Can I bring any brand of machine to the Trade-In Event?
Yes. Any brand of hair care machine, vacuum, fan, purifier, headphones, or lighting will be accepted. You can trade in hair dryers, hair straighteners, curling irons, upright vacuums, cordless vacuums, robot vacuums, car vacuums, air purifiers, fans, humidifiers, corded headphones, Bluetooth headphones, earbud headphones, desk lamps, and table lamps.
Does the machine I trade-in need to work?
You can trade in your current machine in any condition. The machine you bring to the Dyson Demo Store does not have to function. We will dispose of it for you.
Do I need to bring the same type of machine in to receive my discount?
Regardless of what type of machine you bring in you can apply the discount to the MSRP of a single, select Dyson hair care machine, vacuum, fan, purifier, headphones, or lighting. Exclusions apply. Please see below for details on product exclusions.
Can I use the 20% off discount on more than one new Dyson machine?
This offer can only be applied to the MSRP of one eligible Dyson hair care machine, vacuum, fan, purifier, headphones, or lighting.
Are any new Dyson machines excluded from this offer?
This offer does not apply to Dyson 360 Vis Nav™ or the limited edition Ceramic pink and rose gold Dyson Airwrap™ Complete Long, Dyson Supersonic™ Hair Dryer, or Dyson Airstrait™ straightener.
Exclusive experiences. Customized machines. Expert advice.
Dyson technology works differently. So the best way to understand it, is to experience it. That's why we created the Dyson Demo store - a place that brings the science and engineering to life. Here, you can also access exclusive services, offerings and support from Dyson Experts.
Services available at Dyson Demo Stores
Remember to check your local store for specific services.
Reasons to shop in-store
Try before you buy
Get hands-on with our latest technology, with Dyson Experts to show you how it works and what makes it unique.
Expert advice
All your questions answered. With tailored recommendations from the people who know our technology best.
Exclusive offerings
From customized machines and personalized presentation cases, to wax-sealed gift wrapping – it's a uniquely personal experience.
Test out the latest Dyson technology in-store
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¹When used in wet to dry mode.
ˣTested at the inlet to ASTM F558, dust-loaded.
⁴In Boost mode, tested per ASTM F3150.